Terms and Conditions
Last Updated: April 26, 2025
These Terms and Conditions ("Terms") govern your access to and use of the website www.voknix.com ("Website"), operated by voknix ("Company", "we", "us", or "our"). By accessing or using our services related to the repair of small household appliances, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using our Website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.
2. Modifications
We reserve the right to update or revise these Terms at any time without prior notice. All changes become effective upon posting. Continued use of the Website or services after such updates constitutes acceptance of the modified Terms.
3. Services Offered
voknix provides diagnostic and repair services for small household appliances. These services may vary based on availability and geographic limitations. We reserve the right to decline any repair request at our sole discretion.
4. User Obligations
You agree to provide accurate and complete information when scheduling a service. You are responsible for the condition and legality of the items you submit for repair and must not use our services for any illegal or unauthorized purposes.
5. Payments
Payment for services must be made as per the rates listed on our Website or provided by our staff. All payments are due upon completion of the service unless otherwise agreed in writing. We accept major credit cards and other approved payment methods.
6. Warranty and Limitations
We provide a 30-day limited warranty on parts and labor, unless stated otherwise. This warranty does not cover issues caused by user misuse, further damage, or unauthorized repair attempts after our service. To the maximum extent permitted by law, voknix disclaims all other warranties, express or implied.
7. Limitation of Liability
In no event shall voknix, its employees, affiliates, or contractors be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or Website. Our total liability shall not exceed the amount paid for the specific service rendered.
8. Data Protection and Privacy
Your personal information will be processed in accordance with our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and relevant U.S. privacy laws when handling your data.
9. User Content
If you submit reviews, feedback, or other content, you grant us the non-exclusive, royalty-free right to use, reproduce, and publish such content. You must not post offensive, unlawful, or infringing materials.
10. Prohibited Conduct
You agree not to:
- Use our Website for any unlawful purpose.
- Upload viruses or malicious code.
- Attempt unauthorized access to our systems or data.
11. Compliance with Local Laws
It is your responsibility to ensure that your use of our Website and services complies with applicable local laws and regulations in your jurisdiction, including consumer protection laws and e-commerce requirements.
12. Termination
We reserve the right to suspend or terminate access to our Website or services at any time without notice if you violate these Terms.
13. Governing Law
These Terms are governed by the laws of the United States and the District of Columbia. If you are located in the EU, you may also be entitled to additional rights under the laws of your member state. Disputes will be resolved in the competent courts of Washington, DC.
14. Contact Information
If you have any questions about these Terms, please contact us at:
voknix
825 10th St NW, Washington, DC 20001
info@voknix.com
Phone: 111-5555-3333